Need help with Casemeister on the web or in the iPhone, iPad or Android app? We are happy to help.
Email: support@casemeister.com
Privacy questions: privacy@casemeister.com
Your firm's administrator can also answer questions about your account or permissions.
Use the email and password of your Casemeister account (app.casemeister.com). Accounts are created by your firm's administrator. Forgot your password? Use ‘Forgot password’ on the sign-in screen.
If your firm enabled 2FA, the app asks for the code from your authenticator app after your password. New device or lost authenticator? Ask your administrator to reset 2FA, or email support.
Download Casemeister from the App Store or Google Play and sign in with your firm credentials. Allow notifications for messages, deadlines and incoming calls.
Check that notifications and microphone access are enabled and that your firm assigned a phone number to you. If it keeps failing, email us with the time and number.
Cases, documents and time entries belong to your firm; the administrator can export them at app.casemeister.com. For a copy of your own personal data (Art. 15 and 20 GDPR), email privacy@casemeister.com.
See Delete account.